Download Resource

Thank you for requesting our resources, to download please complete the form below.

  • Hidden
Request a demo

Privacy Policy and Cookie Policy

myday Privacy Policy

Collabco has created this privacy statement in order to demonstrate our firm commitment to the privacy of our customers, candidates and visitors to our site. The following discloses our information gathering and dissemination practices for this website,

This privacy policy explains when and why we collect personal information, how we use it, the conditions under which we may disclose it to others and how we keep it secure. This privacy policy applies to the use of our products and to our sales, marketing and customer contract fulfilment activities.

When do we collect personal data about you?

  • When you are using our products.
  • When you interact with us in person, through correspondence, by phone, by social media, or through our websites.
  • When we collect personal information from other legitimate sources, such as third-party data aggregators, Collabco marketing partners, public sources or social networks. We only use this data if you have given your consent to them to share your personal data with others.
  • We may collect personal data if it is considered to be of legitimate interest, and if this interest is not overridden by your privacy interests. Before data is collected we make sure an assessment is made, ensuring that there is an established mutual interest between you and Collabco.

Why do we collect and use personal data?

We collect and use personal data mainly to perform direct sales, direct marketing and customer service. We also collect data about suppliers, partners and persons seeking a job or working in our company.
We may use your information for the following purposes:

  • Send you marketing communications which you have requested. These may include information about our products and services, events, activities, and promotions of our associated partners’ products and services. This communication is subscription based and requires your consent.
  • Send you information about the products and services that you have purchased from us.
  • Perform direct sales activities in cases where legitimate and mutual interest is established.
  • Provide you content and venue details on a webinar or event you signed up for.
  • Reply to a ‘Contact me’ or other web forms you have completed on our website (e.g. to download a whitepaper).
  • Follow up on incoming requests (customer support, emails, chats, or phone calls).
  • Provide you with access and services related myday.
  • Perform contractual obligations such as order confirmation, invoice, reminders, and similar. The contract may be with Collabco directly or with a Collabco partner.
  • Notify you about any disruptions to our services (product messages).
  • Contact you to conduct surveys about your opinion on our products and services.
  • Process a job application.

Collecting personal data based on contracts

We use personal information for fulfilling our obligations related to contracts and agreements with customers, partners and suppliers.

Collecting personal data based on legitimate interest

We may use personal data if it is considered to be of legitimate interest, and if the privacy interests of the data subjects do not override this interest. Normally, to establish the legal basis for data collection, an assessment has been made during which a mutual interest between Collabco and the individual person has been identified. This legal basis is primarily related to our sales and marketing purposes. We will always inform individuals about their privacy rights and the purpose for collecting personal data

Cookies and IP addresses

We use your IP address to help diagnose problems with our server, and to administer our website. Your IP address is also used to gather broad demographic information.
Our website uses cookies, which are small text files on your computer. A cookie contains identifying information. The cookie is used to make the link between you and the information you have provided to the website. This allows us to help identify your computer so we can tailor your user experience. It also enables us to automatically complete some of the forms when you subsequently use them. The creation of a cookie on your computer does not give the website any access to other information such as your email address. You can disable any cookies already stored on your computer, but these may stop our website from functioning properly.
The European Union Directive on Privacy and Electronic Communications (the “Directive”), which came into force on 31st July 2002, recognises that cookies are a “legitimate and useful tool” for many activities, including verifying the identity of web site users. The Directive makes it compulsory for websites to inform users if cookies are being used, and to provide some information on how cookies are used.

Read more about our use of cookies.

How we may use your personal information

We (or third-party data processors acting on our behalf) may collect, store, and use your personal information for the following purposes:
to make this website available to you and to provide you with content which is tailored to your individual tastes;
to provide you with services that you request and to respond to any enquiries you submit through the website;
to monitor, develop and improve the services and/or your experience; and
to provide you with electronic marketing information.

Contact information

Our site’s registration form requires you to provide us with some contact information (e.g. name and email address). We sometimes use this contact information from the registration form to send you information about our company and our products and services by phone, email, fax etc. This contact information is also used to contact you when necessary. If at any time you wish to stop receiving information from Collabco please contact us and we will update our records accordingly.
This site contains links to other sites. Collabco is not responsible for the privacy practices or the content of such websites.
Our site uses a form to help us manage requests. We collect contact information (like email addresses). Contact information is used to respond to enquiries, or get in touch with you when necessary.

Our online surveys ask for contact information (like email addresses). We use contact information from our surveys to send information about our company.

Remarketing opt-out

Sometimes Collabco uses ‘remarketing’ or ‘similar audiences’ to advertise online. This is the use of a specific cookie to inform Google of the pages visited by a certain visitor/device. Third-party vendors, including Google, use these cookies to serve ads based on someone’s past visits to websites including – the large Google Display Network of affiliate sites mean that these targeted advertisements could appear on a number of websites and applications.

To find out more or to opt out of Google Ad Personalisation please visit

Public forums

This site may include chat rooms, forums, message boards, and news groups. Please remember that any information that is disclosed in these areas becomes public information and you should exercise caution when deciding to disclose your personal information.


This site has security measures in place to protect the loss, misuse and alteration of the information under our control. All instances of unauthorised attempted access to our site are logged and investigated. Where necessary Collabco will inform law enforcement agencies or other relevant organisations regarding misconduct.


At Collabco we respect the privacy of email accounts and we store your email addresses just as securely as other information on our websites. However, we may use email to keep you up to date with news about products, services and offers that we think may be of interest to you. If you do not want to be kept informed in this way by email, please let us know. You can do this by ticking the relevant box where your email address is entered when you register your email address or by choosing the unsubscribe option within the email.


Our site provides you with the opportunity to opt-out of receiving communications from us at the point where we request contact information from you. Additionally, each time you receive electronic marketing information from us, you have the option to decline to receive further marketing information from us.
To prevent you receiving such communications from Collabco in the future, you can:

  • send your question using contact us or
  • send a letter clearly identifying yourself and asking that we remove you from our contact lists; or
  • tick on the opt-out link in the emails (if relevant) and follow the instructions.

Letters should be sent to:
Privacy – Collabco
IC1 The Liverpool Science Park,
131 Mount Pleasant,
L3 5TF

Data Controller

Collabco Ltd, Liverpool Science Park, 131 Mount Pleasant, Liverpool, Merseyside, L3 5TF,

Data Owner

Collabco Ltd

Types of Data collected

Among the types of Personal Data that this Application collects, by itself or through third parties, there are: Academic Data, User-generated content, Forenames, Surnames, Cookie, Usage data, Username and Geographic position.

Other Personal Data collected may be described in other sections of this privacy policy or by dedicated explanation text contextually with the Data collection.
The Personal Data may be freely provided by the User, or collected automatically when using this Application.

Any use of Cookies – or of other tracking tools – by this Application or by the owners of third party services used by this Application, unless stated otherwise, serves to identify Users and remember their preferences, for the sole purpose of providing the service required by the User.

Failure to provide certain Personal Data may make it impossible for this Application to provide its services.

Users are responsible for any Personal Data of third parties obtained, published or shared through this Application and confirm that they have the third party’s consent to provide the Data to the Owner.

Mode and place of processing the Data

Methods of processing

The Data Controller processes the Data of Users in a proper manner and shall take appropriate security measures to prevent unauthorised access, disclosure, modification, or unauthorised destruction of the Data.
The Data processing is carried out using computers and/or IT enabled tools, following organisational procedures and modes strictly related to the purposes indicated. In addition to the Data Controller, in some cases, the Data may be accessible to certain types of persons in charge, involved with the operation of the site (administration, sales, marketing, legal, system administration) or external parties (such as third party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) appointed, if necessary, as Data Processors by the Owner. The updated list of these parties may be requested from the Data Controller at any time.


The Data is processed at the Data Controller’s operating offices and in any other places where the parties involved in the processing are located. For further information, please contact the Data Controller.

Retention time

The Data is kept for the time necessary to provide the service requested by the User, or stated by the purposes outlined in this document, and the User can always request that the Data Owner suspend or remove the data.

The use of the collected Data

The Data concerning the User is collected to allow the Owner to provide its services, as well as for the following purposes: Analytics, Content commenting, Hosting and backend infrastructure and Location-based interactions.
The Personal Data used for each purpose is outlined in the specific sections of this document.

Detailed information on the processing of Personal Data

Personal Data is collected for the following purposes and using the following services:


The services contained in this section enable the Owner to monitor and analyse web traffic and can be used to keep track of User behaviour.

myday Analytics (This Application)

Analytics software used by this Application to analyse data directly without the help of third parties.
Personal Data collected: Cookie and Usage data.

Content authoring and commenting

Content authoring and commenting services allow Users to make and publish their content and comments on the contents of this Application.
Depending on the settings chosen by the Data Owner, Users may also leave anonymous comments. If there is an email address among the Personal Data provided by the User, it may be used to send notifications of comments on the same content. Users are responsible for the content of their own comments.

Comment system managed directly (This Application)

This Application has its own internal content comment system.
Personal Data collected: Usage data and Username.

Data Collection

Pre-defined data sets are collected automatically by This Application as authorised by the Data Owner via software installed on the premises or I.T infrastructure of the Data Owner.

Google Apps

Read/write access to your Google inbox for purpose of on-demand reading and sending e-mails inside myday.
Read/Write access to your Google calendar for on-demand display / creation of appointments inside myday

Hosting and backend infrastructure

These services have the purpose of hosting data and files that enable this Application to run and be distributed as well as to provide a ready-made infrastructure to run specific features or parts of this Application. Some of these services work through geographically distributed servers, making it difficult to determine the actual location where the Personal Data are stored.

Microsoft Azure (Microsoft Corporation)

Microsoft Azure is a hosting service provided by Microsoft Corporation.
Personal Data collected: Various types of Data as specified in the privacy policy of the service.
Privacy policy –

Location-based interactions

Non-continuous geolocation (This Application)

The geographic location of the User is determined in a manner that isn’t continuous, either at the specific request of the User or when the User doesn’t point out their current location in the appropriate field and allows the application to detect the position automatically.
Personal Data collected: Geographic position.

Additional information about Data collection and processing

Legal action

The User’s Personal Data may be used for legal purposes by the Data Controller, in Court or in the stages leading to possible legal action arising from improper use of this Application or the related services.
The Data Owner declares to be aware that the Data Controller may be required to reveal personal data upon request of public authorities.

Additional information about User’s Personal Data

In addition to the information contained in this privacy policy, this Application may provide the User with additional and contextual information concerning particular services or the collection and processing of Personal Data upon request.

System Logs and Maintenance

For operation and maintenance purposes, this Application and any third party services may collect files that record interaction with this Application (System Logs) or use for this purpose other Personal Data (such as IP Address).

Information not contained in this policy

More details concerning the collection or processing of Personal Data may be requested from the Data Controller at any time. Please see the contact information at the beginning of this document.

The rights of Users

Users have the right, at any time, to know whether their Personal Data has been stored and can consult the Data Controller to learn about their contents and origin, to verify their accuracy or to ask for them to be supplemented, cancelled, updated or corrected, or for their transformation into anonymous format or to block any data held in violation of the law, as well as to oppose their treatment for any and all legitimate reasons. Requests should be sent to the Data Controller at the contact information set out above.
This Application does not support “Do Not Track” requests.
To determine whether any of the third party services it uses honour the “Do Not Track” requests, please read their privacy policies.

Changes to this privacy policy

The Data Controller reserves the right to make changes to this privacy policy at any time by giving notice to the Data Owner and Users on this page. It is strongly recommended to check this page often, referring to the date of the last modification listed at the bottom. If a User objects to any of the changes to the Policy, the User must cease using this Application and can request that the Data Owner removes the Personal Data. Unless stated otherwise, the then-current privacy policy applies to all Personal Data the Data Controller has about Users.

Information about this privacy policy

The Data Controller is responsible for this privacy policy.

Definitions and legal references

Personal Data (or Data)

Any information regarding a natural person, a legal person, an institution or an association, which is, or can be, identified, even indirectly, by reference to any other information, including a personal identification number.

Usage Data

Information collected automatically from this Application (or third party services employed in this Application ), which can include: the IP addresses or domain names of the computers utilised by the Users who use this Application, the URI addresses (Uniform Resource Identifier), the time of the request, the method utilised to submit the request to the server, the size of the file received in response, the numerical code indicating the status of the server’s answer (successful outcome, error, etc.), the country of origin, the features of the browser and the operating system utilized by the User, the various time details per visit (e.g., the time spent on each page within the Application) and the details about the path followed within the Application with special reference to the sequence of pages visited, and other parameters about the device operating system and/or the User’s IT environment.


The individual using this Application, which must coincide with or be authorized by the Data Subject, to whom the Personal Data refer.

Data Subject

The legal or natural person to whom the Personal Data refers.

Data Processor (or Data Supervisor)

The natural person, legal person, public administration or any other body, association or organisation authorised by the Data Controller to process the Personal Data in compliance with this privacy policy.

Data Controller

The natural person, legal person, public administration or any other body, association or organisation with the right, also jointly with another Data Controller, to make decisions regarding the purposes, and the methods of processing of Personal Data and the means used, including the security measures concerning the operation and use of this Application.

Data Owner

The natural person, legal person, public administration or any other body, association or organisation with the right, also jointly with another Data Controller, to make decisions regarding the purposes, and the methods of processing of Personal Data and the means used, including the security measures concerning the operation and use of this Application. The Data Owner, unless otherwise specified, is the Owner, by license, of this Application and is responsible for the administration and provision of all data on This Application on behalf of the Users.

This Application

The hardware or software tool by which the Personal Data of the User is collected.


Small piece of data stored in the User’s device.

Legal information

Notice to European Users: this privacy statement has been prepared in fulfilment of the obligations under Art. 10 of EC Directive n. 95/46/EC, and under the provisions of Directive 2002/58/EC, as revised by Directive 2009/136/EC, on the subject of Cookies.
This privacy policy relates solely to this Application.

Our Cookie Policy


When you visit our website, we use cookies, which are small pieces of information that allow us to maintain your connection to our website.
We use cookies on to improve your experience on the site, mainly so that we don’t have to ask you for information on every page you visit. This section provides details of the cookies used on this website.

Follow one of the links below for further information:

  • What is a cookie?
  • Why do website developers use cookies?
  • What cookies do we use?
  • How to manage cookies

What is a cookie?

You’re probably already aware that cookies are simply small text files stored on your computer when you visit different web pages and can be read using the Notepad programme on your PC.  Typically cookies contain two pieces of information – a site name and a unique ID. The cookie then sends this information back to the originating web site when you visit it again.
Collabco uses cookies to remember you when you return to our site.
As most web browsers have cookies already enabled, should you decide you’d rather this not be the case, it’s easy enough to turn them off by going to ‘tools’ at the top of your browser.  Please note that cookies can’t harm your computer or your files.

Why do website developers use cookies?

Cookies make the interaction between users and websites faster and easier, and help to improve websites.  Without cookies, a website could not remember a user’s preferences or registration details for a future visit.
Websites use cookies mainly because they save time and make the browsing experience more efficient and enjoyable. Cookies can also enable websites to monitor their users’ web surfing habits and profile them for marketing purposes.

What cookies do we use?

We have classified our cookies according to the categories proposed by the International Chamber of Commerce.
None of the cookies used on our websites gather personal information about you.

Strictly Necessary Cookies

These cookies are essential for the operation of our websites. They:
Check if a user has closed the Cookie and/or Alert Notification bar at the top of the site.
Verify that when you submit a form that it originates from you and not a fraudulent source

Performance Cookies

These cookies collect information about how our websites are used. The purpose of these cookies is to help us improve our website and to report website usage for reasons such as rights reporting to music collecting societies. They:

Integrate Google Analytics to help us collect anonymous data on website visitors that help us improve our services

How to manage cookies

To check cookies are enabled on a PC…

Microsoft Internet Explorer 6.0, 7.0, 8.0

  • On the menu bar at the top of your browser, click ‘Tools’, select ‘Internet Options’, then click on the privacy tab
  • Set the privacy level to ‘Medium or Below’, this will enable cookies in your browser
  • To turn cookies off – set privacy level to above medium

Google Chrome:

  • At the top of your browser window click on ‘Tools’, then select ‘Options’
  • Select ‘Under the Hood’ tab, locate the ‘Privacy’ section, choose the ‘Content Settings’ button
  • Then choose ‘Allow local data to be set’

Mozilla Firefox:

  • At the top of your browser window click on ‘Tools’ and select Options
  • Choose the Privacy icon
  • Click on Cookies, then choose ‘allow sites to set cookies’


At the top of your browser window click on the cog icon, select ‘Preferences’

  • Click ‘Security’, check the option for ‘Block third-party and advertising cookies
  • Click ‘Save’

Check your cookies are enabled on a Mac…

Microsoft Internet Explorer 5.0 on OSX

  • At the top of your browser click ‘Explorer’, then select ‘Preferences’
  • Scroll down to ‘Cookies’ – this is under receiving files
  • Select the ‘Never Ask’ option

Safari on OSX

  • At the top of your browser window click on Safari then select ‘Preferences’
  • Click ‘Security’ then ‘Accept Cookies’
  • Select ‘Only from site you navigate to’

Mozilla and Netscape on OSX

  • At the top of your browser click ‘Mozilla’ or ‘Netscape’ then select ‘Preferences’
  • Scroll down to ‘Privacy & Security’ where you should see cookies
  • Select ‘Enable cookies for the originating web site only’


  • At the top of your browser window click ‘Menu’ and select ‘Settings’
  • Choose ‘Preferences’ and select the ‘Advanced’ tab
  • Select ‘Accept Cookies’

For all other browsers please see the individual browser’s documentation or online help files.

Our Partners

We are proud to work with and support many leading establishments within the education sector.